Brief: The owner, running a remote video surveillance (RVM) business worked with us on a previous project. We made for him a presentation website. This time, he though about creating a platform that helps the employees to manage clients better. Basically operators watching cameras remotely, had to check a lot of paperwork in order to see what to do in dangerous situations. They also had to write a lot in multiple email drafts opened at the same time. In order to improve the workflow, he needed an app that could both hold data about clients and record incident data.
Output: We began generating ideas. It was the first project of this type and of this scale for us, so it was no walk in the park. In the end, we created a solution that is able to hold various data about clients, lets operators see procedure information, apply it step by step, record all the data about every steps and in the end generates reports for the desired time-frame.